What was the most challenging thing you’ve ever transported / most challenging circumstance?
In September 2022 a fuel tanker ran aground after a collision off the coast of Gibraltar. Expert divers would be needed to avoid a major ecological disaster, as the tanker was transporting nearly 500 tonnes of fuel.
The salvage team is UK based with only 48 hours to get their scuba equipment on site. I personally arranged a weekend reopening of the customs office in Gibraltar so they could meet our driver and expedite the delivery. I am very proud to have been involved.
What has been your favourite moment when helping a client?
We were asked to return the personal effects of a deceased lady to her family in Poland. There are a surprising amount of customs formalities involved. We cleared all the hurdles en route. I was glad to help in such a sad time.