What was the most challenging thing you’ve ever transported / most challenging circumstance?
In this industry you have to be ready to rise to a challenge. I remember a transport from the UK to Serbia across the Hungarian border. Our driver found customs unwilling to help. After three days of back and forth our driver was ready to give up. After many many phone calls I got through to the manager and persuaded him to help. It all required a lot of patience and energy.
What has been your favourite moment when helping a client?
I fondly remember a transport of personal interest to me. A shipment of Louis Vuitton handbags across France. This required a lot of special care and attention as they expect perfection every step of the way.
What do you enjoy doing when you are not working?
I like a nice walk in nature to recharge my batteries, and I love to paint landscapes.