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Refund Policy
If you cancel the booking and it is made before 6pm of the day prior, a refund will be given, less a £25 admin charge. If the cancellation is after this time, 50% will be returned.
Beyond the above, refunds will be given at the discretion of the management. Claims should be made in writing to:
Attn: Management
Express Van
4200 Waterside Centre
Solihull Parkway
Birmingham Business Park
Birmingham
B37 7YN
We will endeavour to respond within 3 working days.
We aim to process refunds within 5 working days.
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